FOR IMMEDIATE RELEASE:
UNITED STATES AND WORLDWIDE:
With its new updated look, the multi-award-winning www.fabricpaint.com now offers more value to its users than even large company websites. The website features a large line of fabric and home hobby paints, craft supplies, accessories, and paintable items (projects) that have been manufactured for over 50 years. These products are sold only by Value-added Sellers, who actually instruct their customers in product uses in order to give consumers more value for their money.
With the advent of the internet, giving the same kind or level of one-on-one personal customer service is difficult, if not impossible for companies to do on-line. However, this website really brings the improbable to the on-line community. Created and developed by Diane Seveland, this website now sports terrific new features with its new on-line catalog, hot new product information areas, and direct on-line sign up areas which help make it the largest and most popular website ever built for fabric painters, home hobbyists and crafters, and decorative artists. Most stunning of all is the use of state-of-the-art web utilities and interfaces implemented in the site to provide customer support that goes beyond the norm.
Managed by FPC International for better handling of the multitudes of visitors and high-volume of requests received weekly, the business still struggles under the load of its large internet following. New attention that this website has attracted with its new areas has also attracted some new unsolicited awards to the website as well, including site of the month awards.
The site's tried and true Discussion Forum/Message Board is one of the most comprehensive; having many useful articles and help pieces that include much valuable product information and a trove of great ideas, hints, and tips that can be used to have fun and save money. Free, well-written expert advice make this part of the site worth far more than a glance over.
The newsletters that Ms. Seveland has written and released have gathered a large share of admirers from all around the globe. The site and its newsletter receive many compliments from visitors who are delighted by the look, usefulness, and availability of these to the general public. Ms. Seveland has packed the website and her business with an extensive number of free services and free products.
Ms. Seveland remarked recently that the website was a great personal passion. She went on to say that "This is only the beginning for fabricpaint dot com (www.fabricpaint.com). The site will soon have an even more automated on-line catalog, and big improvements to order processing will be in place very soon. I am also working on a customer library with techniques that I have developed that give new ways to use the products, making them conveniently available and free on the Internet. And my crew of instructors that I have sponsored (hired) will soon benefit from even more improvements to the training and learning center that they now have. It will have as many powerful and useful features as I can pack into it."
When asked about the incredible responsibility, time, and work she must put in, Ms. Seveland said, "If I can bring more value to even one person, product user, then it is always worth it! I do that by always trying to see it from their point of view. I know how to do that because a few years ago when I wanted to set back up as a fabric painting hobbyist and instructor in my new home town, there was nothing available to me on the Internet. Because of that, I researched and carefully planned exactly how this could best be accomplished THEN started to build my own website and business with business plan in hand. I knew just what I, personally, had wanted to see initially and expanded on that. I have since included what I think would help my crew, too. They now have advantages that I never had as a new instructor but wished I did have."
Good consumer-centered websites ARE few and far in-between … at least ones with this much to contribute. In spite of the many technical advances, providing much product and customer support on the internet is still a dream for most businesses. FabricPaint.Com is a definite recommend and a most worthwhile cyber-stop on the information highway, offering much of both product support and customer service to consumers.